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Krunchkin

Privacy policy

Last updated:

Template. This policy is a starting structure, not legal advice. Have it reviewed before launch and replace every [PLACEHOLDER].

This policy explains how [LEGAL_BUSINESS_NAME] (“Krunchkin”, “we”, “us”) handles personal data collected through krunchkin.in, WhatsApp, phone and email. We follow the Digital Personal Data Protection Act, 2023 and other applicable Indian law.

What we collect

  • Enquiry details you give us through our forms or messages: name, company, phone number, email address, delivery address, order quantity, budget and any message you write.
  • Order details needed to deliver and invoice: delivery addresses, GSTIN for business invoices and payment confirmations. We do not see or store your card or UPI credentials.
  • Logo and brand files you send us for customised boxes.

What we do not collect

Our website does not use cookies, advertising trackers or analytics by default. The Google Map on our contact page only loads when you click “Show map”, and Google’s own privacy policy applies from that point.

How we use your data

  • To reply to your enquiry and send quotes and mockups
  • To make, pack and deliver your order
  • To issue invoices and meet our tax and legal obligations
  • To contact you about your order on WhatsApp, phone or email

We do not sell your data or use it for advertising.

Who we share it with

  • Form processing: enquiries sent through our website are delivered to our inbox by Web3Forms.
  • Delivery partners: we share the recipient name, phone and address needed to deliver.
  • Payment providers and banks: to process and confirm payments.
  • Authorities: when the law requires it.

How long we keep it

Enquiries that do not lead to an order are deleted within [RETENTION_PERIOD, e.g. 12 months]. Order and invoice records are kept for as long as Indian tax law requires.

Your rights

You can ask us to access, correct or delete your personal data, or withdraw consent for future messages, by emailing [EMAIL]. We will respond within 30 days.

Grievance officer

[GRIEVANCE_OFFICER_NAME]
[LEGAL_BUSINESS_NAME], [STREET_ADDRESS], Jaipur, Rajasthan [PIN_CODE]
Email: [EMAIL]

Changes to this policy

We may update this policy. The date at the top of this page shows when it last changed.