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Krunchkin

Frequently asked questions

Everything people usually ask before ordering. Cannot find your answer? Message us on WhatsApp.

Delivery

Where do you deliver, and how soon?

We hand-deliver across Jaipur on the date you choose. Personalised orders need about 7 to 10 working days after you approve the mockup. For deliveries outside Jaipur, message us and we will tell you what is possible.

How soon can I get my order?

Ready boxes are usually delivered within Jaipur in 1 to 2 working days. Custom logo boxes take about 7 to 10 working days after you approve the mockup, so plan corporate Diwali orders early.

Can you deliver to many addresses?

Yes. For corporate orders we can deliver to your office in one go or to individual employee and client addresses across Jaipur. Share the address list in a spreadsheet and we will plan the route.

Orders and minimums

Is there a minimum order?

There is no minimum for ready gift boxes and dry-fruit packs. Custom logo branding starts at 25 boxes.

How do I place an order?

Message us on WhatsApp with the box you like and the quantity. For 25 boxes or more, use the corporate enquiry form and we will send a quote within one working day.

Customisation

Can you add our company logo?

Yes. We place your logo on a sleeve that wraps the box or on a premium sticker on the lid, and send a free mockup to approve before anything is made.

Can I add a personal note?

Yes. Every box can carry a handwritten note card with your message.

Can we change what goes inside the box?

Yes. You can swap dry fruits, change the mix or add a personalised note card. Tell us who it is for and we will suggest a mix.

What logo file should I send?

A vector file (AI, EPS, SVG or PDF) works best. A high-resolution PNG with a transparent background also works.

Freshness and storage

How long do the dry fruits stay fresh?

Our dry fruits are best within 3 to 6 months of packing when kept sealed in a cool, dry place. Each pack carries its packing and best-before dates.

How should I store them?

Keep them airtight, away from sunlight and moisture. Once opened, store them in a sealed container. In summer, the fridge keeps them crunchy for longer.

Payment

How can I pay?

We accept UPI, bank transfer and cards. Corporate orders can be paid against a GST invoice.

Do corporate orders need an advance?

Yes. Custom orders need a 50% advance to start production, and the balance is paid before delivery.

Still have a question?

Ask us on WhatsApp. A real person from our team will reply.